Issue with Lift battery

I just purchased a used 2019 Lift board. It came with an already charged battery, so I had an awesome riding session. Unfortunately, there was an issue recharging the battery afterward.
For several seconds the charger was blinking, fan spinning, the battery was blinking with some green LEDs, but then the battery’s LEDs lighted with all purple lights except the last one which was yellow. I tried reconnecting, restarting the process - each time it ended up in the same state with all purple and one yellow light. I left it for a few hours in this state, disconnected - the battery was showing no LEDs. Connected to the board - nothing. I connected it back to the charger and left overnight. Still nothing

The troubleshooting guide does not have this light pattern description. I’ll get in touch with Lift. But, maybe somebody has seen this or has an idea what’s happening.

I just had this EXACT issue. Awesome first ride, purple LEDs upon attempt to recharge. Did you reach clear resolution?

It took a while of back and forth with Lift but eventually they did send me a replacement battery.

I reached out to the battery manufacturer ( hoping they could repair the battery but they don’t do any repairs at all.

@Jmcjunkin, let me know if you find anybody who does repairs. I’m in Bay Area, California

If you can open the pack I might be able to help! I am almost sure they use a ti bms chip tjat I am familiar with

@samisin, I’ll try to cut it open over the weekend. need to figure out the best way so I can reseal it later

So @Vince, did you finally cut your LIFT battery ? Any pict ?

For X-ref purpose, same issue here:

guess where he got the battery from :slight_smile:

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Any updates on this ?