ONEAN Carver doesn't works

And it will be difficult to get any service as Aquila boards (Spain) owner of ONEAN is in liquidation, unless ONEAN is bought by a new company.

https://www.einforma.com/informacion-empresa/aquila-boards#ancla-datos-comerciales

Maybe a dedicated ONEAN forum user could help you out ? In the worst case, since your warranty is not active any more, you could replace your remote by a proven efoil one like the Fero remote: