In the past almost never had to pay VAT or custom, mainly due to purchasing rather small value items from there. Aliexpress seams now to charge automatically the VAT (they will remit that to the local custom automatically) so probably rather hassle free, but indeed price going up. Think als as everything will be much more controlled this way, illegal transport of various batteries they do will also be reduced. Think the main problem for them in the future is the general price levels, some of the stuff is these days really expensive, you can get good quality products for almost same price. The new EU regulation will for sure be a hit in their business model, i guess they will increase the EU direct sales to remain competitive.
Think i am so done with F****ing Aliexpress. Have been trying 3 times now to buy another 6384 motor from there…
May 22 purchased one and paid. Soon seller had loads of explanations and asked me to cancel. So i did.
May 26 purchased another one and paid, that’s the scam above…still no motor.
July 23 purchased the third motor…now i got the happy massage that shipment is cancelled…WTF???
Obviously not the only problems have had there but just to mention…The explanations given is not even worth mentioning, they do seams to believe the buyers are total idiots, the dishonesty is unimaginable. In fact maybe they are right, one should not buy from there ha haa…
Actually think its good that EU now controls the VAT and custom also for small purchases, that might open more possibilities for more honest sellers with EU inventory, time will tell.
Maybe you can get one from Alien Power (GB), they only seem to have sensored 6384 but the sensor can be removed: https://alienpowersystem.com/shop/brushless-motors/63mm/aps-6384s-sensored-outrunner-brushless-motor-130kv-4000w/
63100 140KV sensoreless from them works well for me.
Ordered from them last year, was on back order, it took a long time (2 month) but arrived in good condition.
Thanks for the hint ! Actually, today found it on amazon…
https://www.amazon.de/gp/product/B07VTQ635Z/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
I have had zero issues over the years using prime. This is also a far east seller but fulfilled by Amazon, interesting to see how it goes. 4th try !
You could tell AliExpress that you suspect the same tracking code is used for several purchases or that the sellers regularly uses a same tracking code several time.
If this process is used intentionally, AliE can demonstrate the scam very easily since they have the global view.
Thats the problem… i did. Sent them screenshots of both domestic and international carrier dates, and did explain all this during the " arbitration" a few times. They probably don’t care or just dont have time to handle these cases properly, so they just proceed with a “standard” prolonged process. I got my money back but the scammer get away with it.I i would have followed sellers “advice” would have lost the money also… I totally lost trust after this as very logical reasoning had no effect. Looks like they are more concerned loosing vendors than customers.
24-36v, idk how much u planing to volt it up?
6-7S at this stage should be OK
The Amazon order was shipped today…and together with other items so pretty sure its a eu shipment. I use the free shipping option so it’s little slower, should be here early next week. If so, its a miracle compared to Scamexpress…auch sorry Aliexpress.
Magick is happening, 4th try and finally a motor at home, incredible. less than a week.
Below a copy of the ordinary correspondence with the Ali seller, time wasters:Just to show the inteligent dialogue for third attempt to buy the motor, the previous 2 was no better…
Me: Hello. Shipping company status says " Pending shipping by the seller" Why is that ?
Seller : friend, don’t worry, i will check it with the shipping company , hope you can wait a few days.
Seller : hi friend, don’t worry we do real send out the package for you, the package is still on the way, Hope you will get it in the near future, many reasons will cause the delay. Thanks for your kind understanding in advance .
On tracking can se status changed to "cancelled " so contacts the seller again:
Me : Good day. Kindly advice reason why this shipment was cancelled?
Seller : Dear friend, I am so sorry to tell you. I just check the logistics for you,and get a news from our shipping department,
your parcel was lost and I still do not get the reason, We feel so sorry for this problem so i will refund to you, is this ok?
Me: Duly noted. If lost, maybe You can send a new one thanks?
Seller: friend sorry , it is out of stock now, so we can refund to you now, ok ?
Me: OK, please do so
Seller: hi friend I’m so sorry about that, Under such situation, You can open a dispute, Choose the reason of"purchase protection is running out, but the parcel is still in transit",
We will agree to return your money back.
WTF? Sure will get my money back but why all this lies an hassle… and why did they accepted the order in the first place if they don’t want to deliver?
Still some parts is hard to find any other place than Aliexpress but in the future will be happy to pay the premium if same part can be find, even at a higher price, somewhere else.
Oops i did it again
Well ordered a propeller for a 15 hp outboard…i.have time… for next summer…for a moment consider it went well…but i was wrong ha… ha. Think it would be extremely interesting to understand why they do it like they do it… no idea. This is a repeat of the 6384 case:
- I order & pay
- then some BS why shipment was canceled
- then me asking for clarification why
- then they ship( or in fact they don’t…)
- today passed local custom but than can se that the package is going to another city and the weight is wrong, too light, a letter, (obviously they just gave a tracking number for another customers parcel). In the end will get a refund of the money as always. Still not understand what is the point in this…
I had an issue with a desktop multimeter I ordered. About the same thing, I ordered and they asked me to cancel because they were out of stock, which I didn’t cancel in time apparently, because they attached a tracking number to another place. Had to escalate with aliexpress live chat to make it so I got refunded, instead of waiting the 30+ days.
I think they get dinged if they don’t ship on time, so they just use the fake tracking numbers if a ship by date is coming up.
I think in that case they were actually out of stock, but they don’t get dinged if I would have canceled the order.
Thanks for feedback, looks like i am not the only one:) I am not really sure sure if its the stock or what, no idea. Guess the root problem is the deal between aliexpress and the sellers, dont know how the contract works. Still hate the lies and the 100 % arrogance towards the customer… out of stock or what ever is fine, but why the BS?
Some products are still rather cheap there so will continue trying in some cases, but my limit is for the value of 50 eur, will never ever buy anything expensive from there anymore, the total lack of honesty and respect is just not worth it. Buying an e foil, or a battery from there, seriously? for sure there are plenty of good sellers also, but there is no way to know in advance…
I’ve had good success except for this and I’ve probably spent $1000s on there. Just look a store reviews and be prepared to complain to aliexpress directly if there is an issue. I didn’t have to wait the 30 days, they waited a day for response from the seller and then closed it and gave me my money back.
I have not notice any correlation with the shop reviews and this kind of behavior, this is the 6 th time it happens this year, before that never had this type of issues. There is probably something like the seller would loose money(maybe increased postage fee or something ) an then they all( or most of them)just do this same trick…Customer only loos time.
Today received this from buyer, as a reply when told them my “order” is going to wrong address. They kind of admit something is wrong… The reply is a 100% proof they never actually shipped it, otherwise they would ask the courier to re direct the parcel to the right address…
Dear friend, we indeed shipped your order out . we are sorry to tell you that maybe there have some problems with your parcel . In order not to let you continue to wait, could you please open a Personal Dispute to apply for a refund? 1.Choose”Return Goods and Refund”(In fact, nothing need to return[Smile]) 2.Be sure to choose Personal Reasons: ”Shipping method was not as described” or “No longer need the item” 3.Inform us immediately(this is very important)
*‘’‘’‘’
Never found a link to an Aliexpress online chat, is there any?
Saga continues The wrong tracking number( for me wrong…) was delivered to its rightful buyer, abt 270 Km north of where I live. Obviously I opened a dispute for full refund, seller rejected, no surprise there. To AE I have provided tracking data about delivery to wrong city, postal code as also weight of item wrong… Then the almighty AliExpress Case Management Team steps in…After careful consideration…this is their reply:
" Judgement from AE: Invalid Reason. If you did not get the package, please provide shipping company’s missing parcel documents within valid time. If you have received the goods but not in good condition/ shortage, you are suggested go to ‘Dispute Detail’ – Check 'Dispute Reason-- Click ‘Update Reason’ to update your reason for filing a dispute".
Fuc* them…Difficult to provide shipping company’s missing parcel docs as its not Your parcel in the first place and the documents are not in Your name …he he… Its actually rather funny that AE Sellers can enter any random parcel number into an order, strange.
I have also wondered how the heck the sellers are so good at getting an “almost right” location for the fake, or should we say wrong, tracking number. Pretty sure its not a one sellers task, but a group of them probably kind of help each other, when a tracking code to a certain location is needed they share info about usable tracking numbers case needed.
Next question, why is not AE checking if same tracking number used on two different shipments? They probably do…But if the AE shop uses a tracking number used for a sale on ebay…that AE can not check! Clever criminals…!
Sorry for keeping this thread but just trying to warn people,things can go wrong in AE and its not easy to fix.
Today got this:
The package has accurately delivered to buyer’s address.
AliExpress’ Judgment
Proposal:
Refund EUR € 0,00
Wanxxxs…What a way to threat platinum member ha …ha… ? Guess need to run this through Mastercard then…what a hassle for nothing…literally. Will try the appeal rout first ,crazy to go through this doing nothing wrong… Have ordered same propeller through another buyer, hope he is slightly more honest.
Unfortunately you can even order prop from forum member and get screwed…
I seen Your story… unbelievable, why are people doing such things for peanuts money, don’t get it…practically write of from the forum for a few bucks only, stupid!
Continues…As the seller that gave me the fake tracking number previously promised to refund me without returning anything( return is obviously not possible when nothing shipped) I asked him about a refund…no surprise here:) " Dear friend, it is the solution of the platform, please contact ALiExpress service for help. Thanks for your understanding" . So what ever they ask, newer agree to anything that would put you in a worse position, they will not keep their promise. My appeal is on going for 8 days now, nothing happened so far, guess there are a few in the line before me…
I gave the seller shit but accurate feedback, and sellers response was also a lie …" Dear friend, we are very sorry that your parcel was returned due to security check failure and we have refunded your money, please check it. We will improve it and do better in the future. Please contact us first, when you have some problems, we will help you" Wish this would be the case…
I wonder if the management of Aliexpress realize how much of this is going on and that it also harms their business, or maybe they just don’t care?
This type of scam is actually pretty brilliantly executed. Neither Aliexpress or Cainiao(what they use a lot) is showing the actual postal code of the delivery, only reading " local post office" and they us your home address City , even if actual delivery was somewhere else! So if the customer service person does not have free access over the web to check the local/ domestic post office data, they might believe its actually delivered to the right place. This should not be possible, clearly Aliexpress i cutting corners a bit too much trying to reduce the amount of data entered to their system, that’s the root problem here, in addition to dishonest seller …taking advantages of the weakness in the system.